Friday, 15 January 2010
Consumer Demand for Ask & Answer
Posted on 02:57 by Unknown
Consumers say not being able to speak to anyone to answer questions is their number one frustration with online shopping (Opinion Research Point, April 2009)Researchers led by Jim Jansen, associate professor of information science and technology, and Twitter chief scientist Abdur Chowdhury looked at half a million tweets. 20% of them were apparently people 'asking and providing' product
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